High-intent users
High-intent users are those who are actively looking for a solution to a problem, a need, or a desire. They are more likely to convert into customers than low-intent users, who are just browsing or exploring. The entire product and service industry has one motto in common, and that is “Customer is King.” All the efforts behind launching a business, making the products or services top-class, or spending on marketing will be a waste if the end-user does not relate to the product, service, brand, or vision. So how do you know if your target user is looking for something you are offering? It is done by understanding user intent. User intent means nothing but the intention of a user when they are searching for something. More specifically, it is the goal they have in mind for which they are looking up answers. On the internet, this transcends into search engine queries. Users often take to the search engine for answers or solutions to their queries. Understanding User Intent User intent is the reason behind a user’s search. Understanding what the intent is means you can create better content for your users. As per studies, Google’s search engine processes close to 63,000 search queries every passing second. That is a staggering 5.6 billion searches each day. It is found that an average person performs somewhere between three and four searches throughout the day. This is just one search engine. Now, trying to understand the intention of such a big pool of users can be a daunting task. What Is the Role of User Intent in SEO? Users type words in the search query, which are termed keywords. These can be short-tail (one word), medium-tail (two to three words), or long-tail (more than three words) keywords. By means of SEO, businesses study these keywords, usually the medium- and long-tail keywords. Then, they focus on their relevance and optimize their content in accordance with these keywords. This is why you see only relevant articles, answers, etc., on the search engine’s first page. With sound web content writing practices, your business can rank on the first search engine results page (SERP). This increases your chance of getting your user to notice and buy from you. Can you see how important understanding your end-user’s search intent is? Unless you know your user’s search intent, you won’t know which keywords to target, study, and include in your content pieces. The role of user intent is huge in SEO and SEM too. You don’t want to spend your hard-earned money on the wrong keywords. So, to completely define your specific audience’s user intent, you have to understand which bucket it falls under. What Are the Types of User Intent? 1. Low user intent- Low user intent is usually demonstrated when the user may be searching for general information or looking for light reading options on the internet. In this case, they might not necessarily be looking to buy something or be actively driven towards a purchase decision. A good example of this can be when someone is looking for the meanings of certain words or typing in short-tail keywords. Low user intent is further classified into navigational and informational intent. Navigational intent-Navigational intent is when a user is searching for a specific website or domain, or a page on a website. A user also has navigational intent if they are looking for ways to navigate your site. They might be looking for a particular page, or they might be trying to find out how to make their way back to the homepage. How to optimize content for navigational intent- In this case, content should be focused on getting users where they need to go as quickly as possible, and with as little fuss as possible. Ensure your website layout is not too complex, and information is easily available with smooth navigation options. There must be clear and concise information about your products or services, with appropriate landing pages for them. Why is navigational intent important? Users with navigational intent are specifically looking for your website or some page on your site. They remember your brand and are most likely to recommend it to their peers. This type of intent also helps you understand the strengths and weaknesses of your website. With the help of heatmaps, you can see which pages on your site are doing well, which ones need more attention, which products are striking a chord with the users, which ones are not relevant, etc. You can also gauge whether your customers are finding it easy to complete the desired action or simply dropping off. Informational intent- Informational intent is when a user wants to find information about something. Typically, you would want to be on the first page of search results when your target user is looking for your niche-specific information. This is how you can establish yourself as an authority and expert in your niche. Being able to provide your future prospects with the information they require may not only help build trust for your brand, but also help in converting them at a later stage. How to optimize content for informational intent- In order to optimize informational content, you must make sure your content is well-researched and has no errors. You must also maintain your content and keep updating it with time. Ensure your titles are clear and straightforward, and they include relevant keywords with high search volumes. Don’t miss out on interlinking to other relevant articles on the website. Why is informational intent significant? A majority of the searches on the internet are informational in nature, making it the most common type of intent. This fact is crucial, and you need to understand this user intent well before putting out content. Good informational and educational content will help build brand visibility and pave the path for future growth opportunities. Once your users are familiar with your content and start finding it useful, they will stick around and convert to loyal paying customers in the long run. Some examples