February 16, 2024

Net promoter score (NPS)

NPS stands for Net Promoter Score which is a metric used in customer experience programs. NPS measures the loyalty of customers to a company. NPS scores are measured with a single-question survey and reported with a number from the range -100 to +100, a higher score is desirable. What is Net Promoter Score (NPS)? Net Promoter Score […]

Appointment of Auditor in Casual Vacancy in an OPC

 One Person Company (OPC) is a one-person company that is formed under the Companies Act of 2013 and is fully managed and controlled by a single person. Because OPC falls under the definition of “Company” as defined by the Companies Act, 2013, it is required for OPC to appoint the first auditor of the Company, just like

Cohort analysis

Cohort analysis is a type of behavioral analytics in which you take a group of users, and analyze their usage patterns based on their shared traits to better track and understand their actions. A cohort is simply a group of people with shared characteristics. Cohort analysis allows you to ask more specific, targeted questions and

PAN – Permanent Account Number

Permanent Account Number abbreviated as PAN is a unique 10-digit alphanumeric number issued by the Income Tax Department to Indian taxpayers. The department records all tax-related transactions and information of an individual against his unique permanent account number. This allows the taxman to link all tax-related activities with the department. PAN primarily acts as a