May 26, 2024

Section 58 – THE CONSUMER PROTECTION ACT, 2019

Jurisdiction of National Commission —(1) Subject to the other provisions of this Act, theNational Commission shall have jurisdiction—(a) to entertain—(i) complaints where the value of the goods or services paid as consideration exceeds rupeesten crore:Provided that where the Central Government deems it necessary so to do, it may prescribesuch other value, as it deems fit;(ii) […]

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Section 57 – THE CONSUMER PROTECTION ACT, 2019

Other officers and employees of National Commission —(1) The Central Government shallprovide, in consultation with the President of the National Commission, such number of officers and otheremployees to assist the National Commission in the discharge of its functions as it may think fit.(2) The officers and other employees of the National Commission shall discharge their

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Section 56 – THE CONSUMER PROTECTION ACT, 2019

Transitional provision The President and every other member appointed immediately beforethe commencement of section 177 of the Finance Act, 2017 (7 of 2017) shall continue to be governed bythe provisions of the Consumer Protection Act, 1986 (68 of 1986) and the rules made there under as ifthis Act had not come into force. Practice area’s

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Section 55 – THE CONSUMER PROTECTION ACT, 2019

Qualifications, etc., of President and members of National Commission (1) The CentralGovernment may, by notification, make rules to provide for qualifications, appointment, term of office,salaries and allowances, resignation, removal and other terms and conditions of service of the Presidentand members of the National Commission:Provided that the President and members of the National Commission shall hold

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Section 53 – THE CONSUMER PROTECTION ACT, 2019

Establishment of National Consumer Disputes Redressal Commission —(1) The CentralGovernment shall, by notification, establish a National Consumer Disputes Redressal Commission, to beknown as the National Commission.(2) The National Commission shall ordinarily function at the National Capital Region and perform itsfunctions at such other places as the Central Government may in consultation with the NationalCommission notify

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Section 52 – THE CONSUMER PROTECTION ACT, 2019

Hearing of appeal An appeal filed before the State Commission or the National Commission,as the case may be, shall be heard as expeditiously as possible and every endeavour shall be made todispose of the appeal within a period of ninety days from the date of its admission:Provided that no adjournment shall ordinarily be granted by

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Section 49 – THE CONSUMER PROTECTION ACT, 2019

Procedure applicable to State Commission —(1) The provisions relating to complaints undersections 35, 36, 37, 38 and 39 shall, with such modifications as may be necessary, be applicable to thedisposal of complaints by the State Commission.(2) Without prejudice to the provisions of sub-section (1), the State Commission may also declare anyterms of contract, which is

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