Section 16 – THE CONSUMER PROTECTION ACT, 2019

—(1) Each State Commission shall consist of—
(a) a person who is or has been a Judge of a High Court, appointed by the State Government, who
shall be its President:
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[Provided that no appointment under this clause shall be made except after consultation with the
Chief Justice of the High Court;]

1. Ins. by Act 62 of 2002, s. 10 (w.e.f. 15-3-2003).
2. Subs. by Act 34 of 1991, s. 2, for the sub-section (2) (w.e.f. 15-6-1991).
3. Subs. by Act 62 of 2002, s. 10, for the proviso (w.e.f. 15-3-2003).
4. Ins. by s. 11, ibid. (w.e.f. 15-3-2003).
5. Ins. by Act 50 of 1993, s. 13 (w.e.f. 18-6-1993).
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[(b) not less than two, and not more than such number of members, as may be prescribed, and
one of whom shall be a woman, who shall have the following qualifications, namely:—
(i) be not less than thirty-five years of age;
(ii) possess a bachelor’s degree from a recognised university; and
(iii) be persons of ability, integrity and standing, and have adequate knowledge and
experience of at least ten years in dealing with problems relating to economics, law, commerce,
accountancy, industry, public affairs or administration:
Provided that not more than fifty per cent. of the members shall be from amongst persons having a
judicial background.
Explanation.—For the purposes of this clause, the expression “persons having a judicial background”
shall mean persons having knowledge and experience for at least a period of ten years as a presiding
officer at the district level court or any tribunal at equivalent level:
Provided further that a person shall be disqualified for appointment as a member, if he—
(a) has been convicted and sentenced to imprisonment for an offence which, in the opinion of the
State Government, involves moral turpitude; or
(b) is an undischarged insolvent; or
(c) is of unsound mind and stands so declared by a competent court; or
(d) has been removed or dismissed from the service of the Government or a body corporate
owned or controlled by the Government; or
(e) has, in the opinion of the State Government, such financial or other interest, as is likely to
affect prejudicially the discharge by him of his functions as a member; or
(f) has such other disqualifications as may be prescribed by the State Government.]
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[(1A) Every appointment under sub-section (1) shall be made by the State Government on the
recommendation of a Selection Committee consisting of the following members, namely:—
(i) President of the State Commission — Chairman;
(ii) Secretary of the Law Department
of the State
— Member;
(iii) Secretary incharge of
the Department dealing with Consumer
Affairs in the State
— Member:
Provided that where the President of the State Commission is, by reason of absence or otherwise,
unable to act as Chairman of the Selection Committee, the State Government may refer the matter to the
Chief Justice of the High Court for nominating a sitting Judge of that High Court to act as Chairman.
(1B) (i) The jurisdiction, powers and authority of the State Commission may be exercised by Benches
thereof.
(ii) A Bench may be constituted by the President with one or more members as the President may
deem fit.
(iii) If the members of a Bench differ in opinion on any point, the points shall be decided according to
the opinion of the majority, if there is a majority, but if the members are equally divided, they shall state
the point or points on which they differ, and make a reference to the President who shall either hear the
point or points himself or refer the case for hearing on such point or points by one or more or the other

1. Subs. by Act 62 of 2002, s. 12, for clause (b) and the proviso (w.e.f. 15-3-2003).
2. Ins. by s. 12, ibid. (w.e.f. 15-3-2003).
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members and such point or points shall be decided according to the opinion of the majority of the
members who have heard the case, including those who first heard it.]
(2) The salary or honorarium and other allowances payable to, and the other terms and conditions of
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*** of, the members of the State Commission shall be such as may be prescribed by the State
Government:
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[Provided that the appointment of a member on whole-time basis shall be made by the State
Government on the recommendation of the President of the State Commission taking into consideration
such factors as may be prescribed including the work load of the State Commission.]
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[(3) Every member of the State Commission shall hold office for a term of five years or up to the age
of sixty-seven years, whichever is earlier:
Provided that a member shall be eligible for re-appointment for another term of five years or up to the
age of sixty-seven years, whichever is earlier, subject to the condition that he fulfils the qualifications and
other conditions for appointment mentioned in clause (b) of sub-section (1) and such re-appointment is
made on the basis of the recommendation of the Selection Committee:
Provided further that a person appointed as a President of the State Commission shall also be eligible
for re-appointment in the manner provided in clause (a) of sub-section (1) of this section:
Provided also that a member may resign his office in writing under his hand addressed to the State
Government and on such resignation being accepted, his office shall become vacant and may be filled by
appointment of a person possessing any of the qualifications mentioned in sub-section (1) in relation to
the category of the member who is required to be appointed under the provisions of sub-section (1A) in
place of the person who has resigned.
(4) Notwithstanding anything contained in sub-section (3), a person appointed as the President or as a
member, before the commencement of the Consumer Protection (Amendment) Act, 2002 (62 of 2002),
shall continue to hold such office as President or member, as the case may be, till the completion of his
term.]