The Urban Administration & Development Department started the E-Nagar Palika project in June 2015. It’s a fully integrated web-based uniform e-governance solution provided to all ULBs on turnkey basis. The project aims to improve the municipal decision-making process, provide a better level of services to citizens and enhanced transparency, accountability and inclusiveness through the provision of relevant, accurate and up-to-date information at all levels within the Urban local bodies of M.P.
E- nagar palika is an SAP based ERP platform ,deployed by department in April 2017 across all ULBs in state. Through portal mpenagarpalika.gov.in, citizens and ULB can avail online services. citizens can also avail services through mobile app mpenagarpalika.gov.in, thus getting services on “anytime–anywhere” concept. Through e-Nagar Palika, many municipal services like payment of taxes, fees, marriage registration, license etc are made online, and it provided citizens with ease to avail of all the related services while sitting at home.
Through e-nagar palika, ULBs are now discharging their duties online through implementation of various modules like Finance, HR, Project system, Material management etc. which has increased transparency, accountability and disposal of functions/ duties in specified time by ULB.
Prominent features of the e-nagar palika system
- Revenue and non revenue collection like property tax, water rate, shop rent, license etc made online. Citizens can make online payment of taxes/fees through e-nagar palika portal www.mpenagarpalika.gov.in
- Citizens can also make payment through mobile app,mp enagarpalika.gov.in. Thus facilitating the concept of payment “Anytime-anywhere”.
- Payments of taxes/ fees through various modes like Debit card, credit card, UPI, QR code , Net banking etc.
- Citizen centric services like Water Connection, Sewerage Connection, Marriage Registration, Licence, Tree Cutting, Fire Noc etc can be availed online by citizens through e-nagar palika portal.
- Provision of making online complaints/ grievances like debris collection, litter collection, tubelight repairing through e-nagar palika.
- All types of payments and purchases made online in ULBs.
- Salary and wages of municipal employees and staff is online through e-Nagar Palika system. Provision of Leave records, maintaining service book etc through the e-nagar palika system.
- Provision of issuing digitally signed certificates like Marriage Certificate, Fire Noc, Trade Licence etc through the e-Nagar Palika.
- Accounting and budgeting system made online. Provision of e-cash book, generation of trail balance , opening balance sheet etc through the system.
- Project system and material management made online. Now online preparation of work estimates, technical sanction, work order etc through e-nagar palika.
- Data maintained under e-nagar palika is accessible to other government departments through API. Integration of services has also been done with other departments.
- To facilitate smooth online working in ULBs and to help citizens, Help desk service provided on 24 x 7 basis. Toll free no . 1800 2335522 is available to citizens for lodging their complaints. ULBs can also raise their complaints by generating SOLOMAN tickets in the system , which are resolved regularly.
- Through various MIS reports in system, now effective monitoring of ULBs is being done by UADD. This has resulted in the speedy implementation of various government schemes and projects.
- Provision of an Online system has helped in timely disposal of services, which has brought transparency and accountability in ULBs.
e-Nagar Palika Citizen Service
- Birth Registration
- Death Registration
- Marriage Registration
- Property Tax
- Water Connection Bill Payment
- Fire NOC
- Request for Litter Collection (Paid Service)
- Request for Debris Collection (Paid Service)
- Request for Evidence Certificate and Fire Extinguishing Service (Paid Service)
- Request for Septic tank and Sewerage Cleaning (Paid Service)
- Request for Water Tanker (Paid Service)
- Request for Ambulance (Free Service)
- Request for Mobile Toilet (Free Service)
- Request for Funeral Van (Hearse) (Free Service)
e-Nagar Palika Businesses Service
- Hoarding Registration
- Hoarding New Application
- Payment for Hoarding
- Trade License
- Online form- Trade License
- Payment for Trade License
- Download Trade License Certificate
- Online form – Trade License Renewal
- Trade Ledger Report
e-Nagar Palika Tree Cutting/ Tree Transit
This service benefits the user with the list of services mentioned below.
- Tree cutting Procedure
- REquest for Tree Cutting (Paid SErvice)
- TRee cutting Login
- Status Check and Payment (Tree Cutting Application)
- Download Tree Cutting Certificate
- Tree Transit Procedure
- Request for Tree Transit (Paid Service)
- Tree Transit Payment
- Download Tree Transit Certificate
e-Nagar Palika Grievance
This portal provides the user with the grievance service. If the user has any grievance against any of the departmental services you can apply for your grievance through New Grievance and also can track the complaint by track grievance.
e-Nagar Palika Portal Registration
Choose the Service
Step 1: The applicant has to select the appropriate services from the list of functions described above.
Select the City
Step 2: After selecting the service the page will be redirected to the next page, where you have to choose your city and then click on the “Continue” button.
Application Form
Step 3: After selecting your city, on the next page the application form will open up for availing the service.
FAQs
What is e-Nagar Palika?
e-Nagar Palika is an initiative aimed at digitizing municipal services to enhance transparency, efficiency, and accessibility. It allows citizens to access various municipal services online.
How can I access e-Nagar Palika services?
You can access e-Nagar Palika services through the official website or mobile app. Register or log in to your account to use the available services.