THE CONSUMER PROTECTION ACT, 2019

Jurisdiction of State Commission (1) Subject to the other provisions of this Act, the StateCommission shall have jurisdiction—(a) to entertain—(i) complaints where the value of the goods or services paid as consideration, exceeds rupeesone crore, but does not exceed rupees ten crore:Provided that where the Central Government deems it necessary so to do, it may […]

Officers and employees of State Commission (1) The State Government shall determine thenature and categories of the officers and other employees required to assist the State Commission in thedischarge of its functions and provide the Commission with such officers and other employees as it maythink fit.(2) The officers and other employees of the State Commission

Transitional provision Any person appointed as President or, as the case may be, a member ofthe State Commission immediately before the commencement of this Act shall hold office as such, asPresident or member, as the case may be, till the completion of his term. Practice area’s of B K Goyal & Co LLP Income Tax

Salaries, allowances and other terms and conditions of service of President and members of State Commission —The State Government may, by notification, make rules to provide for salaries andallowances and other terms and conditions of service of the President and members of the StateCommission. Practice area’s of B K Goyal & Co LLP Income Tax

Qualifications, etc., of President and members of State Commission The CentralGovernment may, by notification, make rules to provide for the qualification for appointment, method ofrecruitment, procedure of appointment, term of office, resignation and removal of the President andmembers of the State Commission. Practice area’s of B K Goyal & Co LLP Income Tax Return Filing

Establishment of State Consumer Disputes Redressal Commission —(1) The StateGovernment shall, by notification, establish a State Consumer Disputes Redressal Commission, to beknown as the State Commission, in the State.(2) The State Commission shall ordinarily function at the State capital and perform its functions atsuch other places as the State Government may in consultation with the

Appeal against order of District Commission —Any person aggrieved by an order made by theDistrict Commission may prefer an appeal against such order to the State Commission on the grounds offacts or law within a period of forty-five days from the date of the order, in such form and manner, as maybe prescribed:Provided that the

Review by District Commission in certain cases The District Commission shall have thepower to review any of the order passed by it if there is an error apparent on the face of the record, eitherof its own motion or on an application made by any of the parties within thirty days of such order. Practice

Findings of District Commission (1) Where the District Commission is satisfied that thegoods complained against suffer from any of the defects specified in the complaint or that any of theallegations contained in the complaint about the services or any unfair trade practices, or claims forcompensation under product liability are proved, it shall issue an order

Procedure on admission of complaint (1) The District Commission shall, on admission of acomplaint, or in respect of cases referred for mediation on failure of settlement by mediation, proceedwith such complaint.(2) Where the complaint relates to any goods, the District Commission shall,—(a) refer a copy of the admitted complaint, within twenty-one days from the date