The India Post e-Commerce Portal is an online platform launched by India Post under the Department of Posts (DoP), Ministry of Communications, Government of India. It facilitates e-commerce services by enabling individuals, businesses, and sellers to sell their products online. The portal provides end-to-end solutions for product listing, order processing, payment collection, and delivery using India Post’s vast network.
Key Features of India Post e-Commerce Portal
Online Selling Platform:
- Enables businesses and individuals to list and sell products online.
- Offers a marketplace for handicrafts, textiles, khadi products, local specialties, and other goods.
Logistics and Delivery Support:
- India Post handles the packaging, shipping, and last-mile delivery.
- Utilizes its extensive postal network for fast and reliable delivery, even in remote areas.
Cash on Delivery (COD):
- Offers COD services to enhance buyer trust.
- Sellers receive payments through India Post’s financial services.
Payment and Settlement:
- Supports multiple payment modes, including UPI, credit/debit cards, and net banking.
- Ensures secure and timely payment settlement to sellers.
Real-Time Tracking:
- Provides real-time shipment tracking and order status updates.
- Buyers and sellers can monitor the delivery process.
How the India Post e-Commerce Portal Works
- Registration and Listing:
- Sellers need to register on the India Post e-Commerce Portal.
- After approval, they can list their products with images, descriptions, and prices.
Order Placement:
- Customers can browse the products and place orders.
- Payment can be made online or via COD.
Pickup and Delivery:
- India Post arranges for the pickup of products from sellers.
- Ensures delivery to the customer’s doorstep.
Payment Settlement:
- Sellers receive the payment directly in their registered bank account.
- For COD orders, payment is settled after delivery.
Registration Procedure of India Post e-Commerce Portal
Step 1: The user needs to enter the official Portal of e-Commerce Portal for registration.
Step 2: In the case of a new user, then the user has to log in to the e-Commerce Portal.
Step 3: At the homepage, click on “My Account” link in the main menu to open the “Login/New Registration” page
Step 4: Now click on the “Register Now” button under the “New User? Register Now” dialogue box to open the India Post E-Commerce Portal Account Registration Form.
Step 5: In the Complain Form, the user needs to fill out the following details such as Title, Name/User Id, Address, City, Postal code, State/Country, Mobile Number and E-mail Address.
Step 6: To portal login, the applicant has to enter the login id, password and enter the captcha and then the user has to click on the “Submit” button.
Step 7: After entering all the necessary details accurately and click at the “Save” button to complete the India Post E-Commerce Portal Account Registration process.
Step 8: Upon completing the registration process, the user is eligible to avail India Post Services or Buy Retail Post Products online.
FAQs
Benefits of India Post e-Commerce Portal?
- Wide Reach:
Leverages India Post’s network of over 1.5 lakh post offices, including rural areas. - Low-Cost Shipping:
Provides affordable logistics solutions compared to private couriers. - Reliable Delivery:
Ensures timely and secure delivery with real-time tracking. - Ease of Payment:
Offers multiple payment options, including COD. - Support for MSMEs and Startups:
Helps small businesses and rural artisans reach a larger market.
Services Provided?
- Sell Products through e-Commerce Portal: It is proposed that the India Post e-Commerce Portal will provide an e-marketplace to all sellers, especially rural artisans, Self Help Groups (SHGs) and women entrepreneurs. Besides, the state and central public sector organizations and self-governing bodies will also be able to sell products to the buyers across the country using India Post Portal.
- Purchased Products Delivery: The products that are purchased through the India Post e-commerce portal will be shipped through the postal department’s Speed Post service and delivered within the stipulated time.
- Return of Items: This online marketplace would also have a policy under which customers can return their purchased products as quoted by the Department of Posts.
- Seller Registration: The registration process of sellers on the India Post e-commerce portal is of free cost for six months.
- Delivery Charges: A separate parcel directorate will decide on the rates of the parcel and other related issues.