E Sampark is a platform / mechanism to connect the government directly with citizens across India through informational and public services messages, running mailer, outbound dialing and SMS campaigns. It is a part of the Digital India programme of the incumbent government and augments the National e-governance plan. The portal was launched in May 2016 by the then Telecom Minister, Ravi Shankar Prasad.
What are the features of E Sampark?
- The platform allows for sending informational and public service messages in the form of mailers, SMSs and outbound dialing to citizens, elected representatives and government employees through customised user lists.
- It also has an extensive, periodically updated database of elected representatives along with government officials.
- The platform also displays information regarding the nodal officers of different campaigns.
- Individual users can subscribe to the platform.
What are the benefits of E Sampark?
- Individual users can access an extensive structured database of government officials (of both Central and State governments) for sending official information.
- Individual users can get information, alerts, draft policies etc. improving the efficiency of the communication.
- Quick information dissemination of existent or proposed policy/decision/ schemes of the Government.
- It provides the users, a ‘multi-service’, ‘single-window’ experience, apart from eradicating the undue harassment met by the citizens due to lack of transparency.
- It also reduces the time cost involved and there is a lesser turnaround time.
- It promotes digitization of essential government services.
- Increased awareness among the citizens.
What is the Objective of E Sampark?
This multi-faceted platform seeks to establish a proactive, seamless communication channel between the government and the citizens.
FAQs
What is the Sampark platform?
The Sampark platform is a digital solution designed to facilitate efficient communication and interaction between various government departments and citizens. It aims to streamline processes and enhance service delivery through technology.
What services does the Sampark platform offer?
- Citizen grievance redressal
- Tracking of public service requests
- Access to government schemes and services
- Information dissemination and updates