Section 103 – THE CONSUMER PROTECTION ACT, 2019

Power of National Commission to make regulations

(1) The National Commission may,
with the previous approval of the Central Government, by notification, make regulations not inconsistent
with this Act to provide for all matters for which provision is necessary or expedient for the purpose of
giving effect to the provisions of this Act.
(2) In particular, and without prejudice to the generality of the foregoing power, such regulations may
make provisions for—
(a) the costs for adjournment to be imposed by the District Commission under the second
proviso to sub-section (7) of section 38;
(b) the costs for adjournment to be imposed by the State Commission or the National
Commission, as the case may be, under the second proviso to section 52;
(c) the maintenance of any other information by the consumer mediation cell under
sub-section (4) of section 74;
(d) the manner of submission of quarterly report by consumer mediation cell to the District
Commission, the State Commission or the National Commission under sub-section (5) of
section 74;
(e) the qualifications and experience required for empanelment as mediator, the procedure for
empanelment, the manner of training empanelled mediators, the fee payable to empanelled
mediator, the terms and conditions for empanelment, the code of conduct for empanelled mediators,
the grounds on which, and the manner in which, empanelled mediators shall be removed or
empanelment shall be cancelled and the other matters relating thereto under sub-section (2) of
section 75;
(f) the conditions for re-empanelment of mediators for another term under sub-section (3) of
section 75;
(g) the other facts to be disclosed by mediators under clause (c) of section 77;
(h) the time within which, and the manner in which, mediation may be conducted under
sub-section (3) of section 79; and
(i) such other matter for which provision is to be, or may be, made by regulation.

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