Register Restaurant with Swiggy, and Zomato, Online food kitchens and food delivery have never been bigger than it is now. With more and more people opting to order in, rather than dine out, the industry will grow in the upcoming future. Out of all the names in the industry, the two biggest that stand out in our country are Swiggy and Zomato. With most restaurants opting to become a part of their online list, it looks like the food industry is all set to jump on board with this idea of cloud kitchens. Hence, if you run a hotel or restaurant, chances are that you want to get into a tie-up with food ordering aggregators like Swiggy. Are you not doing so because you don’t know how to Register Your Restaurant With Swiggy?
What is Swiggy and How Do They Work?
Swiggy is a food delivery platform that operates in India. It allows customers to order food from a wide range of restaurants and delivers it to their doorstep. Swiggy works by partnering with restaurants and providing them with a platform to reach a larger customer base. Customers can place orders through the Swiggy app or website, and Swiggy’s delivery partners pick up the food from the restaurant and deliver it to the customer.
Growth of Swiggy- the online food delivery industry will grow by about 9.1% in the coming years and become worth USD 11,000 million by the year 2023. Within India, the biggest players in this industry are Swiggy and Zomato, meaning they have a bright future ahead of them. Furthermore, such success has led to massive funding being pumped in. This, in turn, has helped several new players enter the field within India. So much so that Swiggy was able to raise a billion in funding in over a week, making it the highest valued food delivery business in India.
Documents Required for Registration
- FSSAI Registration Certificate
- PAN Card
- One Cancelled Cheque
- Copy of the GST Registration Certificate
- Tax Details
- Shop License
- Details of the Owner/s
Benefits of Becoming a Swiggy Partner
Assured Quality of Service
Swiggy, as a business, is service-oriented. Therefore, the focus on delivering the highest quality of service is its utmost priority. Everything about Swiggy is customer-friendly, right from the user interface of the app to the timely deliveries to the polite and well-mannered delivery agents. The fact that a customer is able to get live updates regarding the status of the order also provides a sense of reassurance to the customers, thus elevating the level of satisfaction.
Ratings and Reviews
The ability to monitor and track performance is a vital assessment tool for any business, especially for those with cutthroat competition. Swiggy provides the features of rating and review to the customers.
Through this, the customers are able to write short reviews and rate the food based on aspects such as delivery time, taste, quantity, food packaging etc. This feedback proves to be invaluable to the businesses as they can then focus on what areas to improve so as to enhance their quality of service and thus, enhance their reputation.
Ready Customer Database
Businesses in the food space dream pleasant dreams of one thing and one thing only – customers. Partnering with Swiggy gives restaurants and eateries access to an unlimited database of customers. Swiggy provides these businesses with the ability to scale up without heavy investment, which normally is the obstacle that gets in the way of their growth.
Swiggy focuses on advertising aggressively, ensuring that everyone is aware of their existence, inviting them into their universe of easy access to food. As and when they scroll through the app, trying to meet their hunger needs, customers will come across various restaurants and try them out, thus ensuring an equal chance for each of the eateries to obtain new customers.
Ease of Delivery
Delivery of any item is no piece of cake, and food delivery, for that matter, has its own set of challenges. Noting down the order correctly, conveying the same information to the kitchen, packing the food in the right containers, so it stays fresh, ensuring timely and accurate deliveries – the entire process seems tedious and challenging if managed by the eateries themselves.
Swiggy, with their own fleet of delivery agents, cuts that work down to half for the restaurants as well, streamlining the process and ensuring that the deliveries happen with utmost efficiency and minimal time. Once the food leaves the restaurant, there is an assurance of it being delivered on time and with no hassles whatsoever.
Reduced Operational Costs
Since Swiggy takes care of the advertising as well as the deliveries, the overheads are significantly lesser for restaurants and eateries. Swiggy provides the restaurants with a ready database of customers, assured quality of service and ensures timely and professional deliveries through its agents. This reduces the overall operational costs of the businesses and also helps them scale up efficiently.
Registration Procedure
Step 1: Log in to the website
The applicant who is desirous of becoming a Swiggy partner must first log onto the Swiggy website. At the bottom of the page, under the “Contact” list, select the “Partner with us” option.
Step 2: Fill in the basic details
Once the page is loaded, the applicant will have to enter the following details and then click on the “Proceed” option:-
- Restaurant Name
- Name of the Owner
- Restaurant POC Designation
- Contact Number of the Owner
- Email Id of the Owner
- City
Step 3: Fill in the other details
Once the “Proceed” option is selected, more details will be needed to be provided, such as:-
- GST Registration Details
- Trade Name
- Business Entity Name
- Date of Registration of the Business
- Address Details
- FSSAI Registration Details
- KYC Details to be uploaded (Aadhaar/Passport/Voter ID/Driver’s License) in JPEG format
- GST Certificate to be uploaded
- FSSAI Certificate to be uploaded
Step 4: Verification process
Once all the details have been filled in appropriately, for verification purposes, the applicant must submit a cancelled cheque, copy of the menu as well as the takeaway bill.
Step 5: Signing Partnership Agreement
On successful submission of all these details, a Swiggy representative will make a visit to verify the necessary details and proceed to sign a Partnership Agreement.
Step 6: Restaurant name on Swiggy App
Once the agreement is complete in all respects, within three weeks, the restaurant will be made available on the Swiggy app.
Step 7: Registration acknowledge message
Once the registration is complete, the applicant will receive an acknowledgement message on both the registered mobile number as well as the email id.
Step 8: Payments of commission
Payments of the commission have to be made to Swiggy on a timely basis. Moreover, the menu and price listings have to be monitored and updated on a regular basis so as to achieve the best results.
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